Know your Customer better than they do...

Many organisations now understand the need to capture information on the opinions and behaviors of the people that matter to their business such as employees, customers, business partners and suppliers. SensorPro is a comprehensive survey solution with real-time, web-based reporting and analysis. SensorPro allows you to easily create and deploy surveys either on a website or within an email. Once the survey is deployed, you can then take advantage of SensorPro's reporting and analysis tools to really understand what your target audience is telling you and respond accordingly. This information can then be used to make your marketing efforts more targeted and therefore more successful.

Online Surveys Made Easy

SensorPro manages the entire survey cycle — from building individual survey questions to launching the survey either on a website or via an email. It delivers valuable information about your business in real time, allowing you to react quickly to address any issues that become apparent. Its user friendly environment allows users to be up and running quickly with the minimum of training. By simplifying the survey design and deployment process SensorPro shortens the deployment cycle which allows you to gain more knowledge from more surveys more often. SensorPro dramatically reduces overhead by eliminating the need for expensive printed surveys which need to be mailed to the target base. It also minimizes the time spent collating and tabulating results into meaningful data.

Getting the Right Information at the Right Time

One of the major problems with traditional survey methods (for example print and telephone) is that by the time you have received the information, you have lost the opportunity to act or even worse you may have lost a valuable customer to the competition. With online surveys, the results are available as soon as the survey is completed by the respondent. This allows you to react to mission critical responses decisively and immediately.

Multiple Deployment Options

SensorPro creates each survey as a separate hyperlink that can be placed on any website to help drive traffic to the survey. You can also upload contact lists and databases and send them a direct and unique link to the survey and track their individual response details. Furthermore, via integration with emailmarketing platforms like Strongmail, ExactTarget, SpinnakerPro and Epsilon Interactive you can place the survey in an email so that your respondent never even has to leave their email application to answer your questions.

Instant Results

All effective marketing and support efforts are results orientated. The granular results available in SensorPro will allow you to keep your finger on the pulse and prepare appropriate action plans. Overall summary results are available and these can be drilled down to the individual page or question level and to the individual user level so that you can 'slice and dice' the data any way you wish. Easy to understand reports are available and all result data can be downloaded to excel for further analysis if necessary.